Electronic Visit Verification - Postponed

The EVV launch and go live date, initially scheduled for April 4 and May 15 respectively, have been postponed to ensure a smooth transition for reporting services provided in the home.  Participants and their representatives, providers, and workers will be notified once the go live and launch dates have been determined.  Please check back for future updates. To learn more information about EVV, Check out our EVV Flyer.

SCDHHS Provider Alert: EVV Launch for SCDDSN operated Waivers

Instructions on how to use the AuthentiCare 2.0 mobile app (PDF)

AuthentiCare Mobile App Training Video

Instructions on how to use the (IVR) Interactive Voice Response System (PDF)

IVR Interactive Voice Response System Training Video

AuthentiCare Activity and Observation Codes for DDSN Services (PDF)