Contract Compliance Review (CCR) Process
Contract Compliance Reviews (CCR) are coordinated to monitor service delivery within the contracted provider agencies. DDSN contracts with a Quality Improvement Organization, Alliant ASO, to conduct annual assessments of service providers by making on-site visits in its Contract Compliance Review (CCR) process. During this process, records are reviewed, consumers, staff, and family members interviewed, and observations made to make sure that services are being implemented as planned and based on the consumer’s need, that the consumer/family still wants and needs them, and that they comply with contract and/or funding requirements and best practices. In addition, the service provider’s administrative capabilities are reviewed annually to ensure compliance with DDSN standards, contracts, policies, and procedures.
Contract Compliance Review (CCR) Instruments
In conducting Contract Compliance reviews, DDSN utilizes the following forms and documents.